goDeskless

goDeskless automatically matches the best field worker for each job, every time and ensures they are fully equipped to get the job done right on the first visit.

Use goDeskless Video Assist™ to efficiently resolve customer issues remotely. Reduce costly truck rolls with mobile video collaboration between your customers, field agents and schedulers.

Customers can view the real-time status of their work order, the field agent’s location, contact info and ETA from their smartphone without the need to download a mobile app.

Your customers expect fast, quality service on demand. Exceed their expectations by enabling them to instantly connect to support via SMS or WhatsApp.

For Customers: Simplified scheduling with more accurate and convenient appointment slots, eliminating long wait times.

For Field Technicians: Enhanced communication with customers before arrival, ensuring they're equipped to resolve issues on the first visit, and preventing pay docks.

For Customer Service Agents and Dispatchers: Advanced scheduling and technician management tools replace outdated technology, making their jobs easier and more efficient.

Experience the goDeskless difference and see how we can revolutionize your field service operations.